Delivery and Returns

Delivery

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail without tracking and drop-off without signature. If you prefer tracked delivery, an additional charge will be applied.

Shipping fees include handling and packing fees as well as postage costs. 

Free standard delivery UK is available on all orders of £15 or greater. EU orders over £15 benefit from half price standard delivery.

Standard delivery on orders of £14.99 or less is charged at £2 (£4 EU).

Boxes are large letter sized and will fit through regular mailboxes.

Bsparkle reserve the right to change delivery terms without notice.

Returns

If you wish to return any of your items for any reason please advise us via the contact us page.

You must return the items within 28 days in an unused condition.

Return postage is charged at £1.65 (from you refund) if you are able to self print a return label. Alternatively you may self pay return fees at the Post office or using your preferred courier.

Please retain the original packaging material for your return.

For hygiene reasons we are unable to accept returns on earrings.