Packages are generally dispatched the same day as receipt of payment and are shipped via Royal mail or Hermes.
Royal Mail usually delivers within 1 - 4 working days.
Hermes usually delivers within 1 - 4 working days depending on selected service.
Shipping fees include handling and packing fees as well as postage costs.
Free standard delivery (UK) Royal Mail without tracking and drop-off without signature is available on all orders of £15 or greater. EU orders over £15 benefit from half price standard delivery.
Standard delivery on orders of £14.99 or less is charged at £2 (£4 EU).
Parcels are large letter sized and will fit through regular mailboxes.
Bsparkle reserve the right to change delivery terms without notice and accept no liability for delivery delays with Royal Mail or Hermes
Returns
We have a no quibble return policy (unfortunately for hygiene reasons we are unable to accept returns on earrings.)
If you wish to return any of your items for any reason please advise us via the contact us page.
You must return the items within 28 days in an unused condition in original packaging. Items Bought in December may be retuned up to 56 days after date of purchase.
Return postage is charged at £1.15 (deducted from you refund) if you are able to self print a return label. Alternatively you may self pay return fees at the Post office or using your preferred courier.
If the return is due to an incorrect ring size - once your item is returned we will send another size free of charge.
